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My Original Installer Is Gone

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Your equipment and production warranties usually still stand, because they come from the manufacturer. Call the manufacturer first and ask for certified installers near you.

EnergySage lists the first steps (EnergySage on installer bankruptcy and warranties). Contact your equipment maker and ask for certified installers in your area. Without a certified installer, some warranties could be treated as void.

Next, check whether another company bought your installer. That is common, and service often continues under a new name. If you had a separate maintenance plan, contact that provider too.

Your financing matters. With a loan, you generally still owe it, and your lender may be able to talk through options. With a lease or power purchase agreement, the company that owns the system stays responsible for its upkeep.

Act soon. Prompt contact with the maker or a new service company helps protect your coverage.

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